Privacy Policy
At Rai Special, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.
By using our site or placing an order, you agree to the terms described below. If you have any questions, please contact us at haseebrai755@gmail.com.
1. Information We Collect
We collect personal and non-personal information from you in several ways, including but not limited to:
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When you place an order
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Subscribe to our newsletter
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Fill out a form or interact with our support team
This may include:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information
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IP address and device type
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Browser type, referring site, and usage data
2. How We Use Your Information
Your information is used strictly for legitimate business interests such as:
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Processing your orders securely
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Responding to customer service requests
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Sending order updates or promotional emails
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Improving our website’s functionality and user experience
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Detecting fraudulent transactions and protecting our platform
We do not sell, rent, or lease your data to third parties.
3. Cookies and Tracking Technologies
Rai Special uses cookies, pixels, and other tracking technologies to enhance your browsing experience. These small files help us:
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Remember your preferences
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Track shopping cart activity
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Analyze site traffic
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Display personalized ads via third-party platforms (e.g., Meta, Google)
You can choose to disable cookies through your browser settings, but certain features of the website may not function properly as a result.
4. Email Communication and Marketing
If you opt-in to receive emails from us, we may send you:
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Order updates
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Exclusive offers
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New product launches
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Surveys or promotional events
You may unsubscribe at any time using the link at the bottom of any email or by contacting us directly.
5. How We Protect Your Data
We apply strict security measures including:
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SSL encryption for all data transmissions
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Secured payment gateways (Stripe, PayPal, etc.)
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Regular malware scanning
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Firewalls and restricted internal access to user data
Despite our efforts, no digital transmission is 100% secure. We urge users to keep their passwords and login credentials confidential.
6. Third-Party Services
We may use third-party tools and platforms that require access to parts of your information. These include:
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Payment processors (Stripe, Easypaisa, JazzCash, PayPal)
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Analytics providers (Google Analytics)
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Advertising partners (Meta Ads, Google Ads)
Each third-party service has its own privacy policy, and we recommend reviewing them for full transparency.
7. Your Rights as a User
Depending on your jurisdiction, you have rights that include:
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Accessing your stored data
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Requesting correction or deletion
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Withdrawing consent to data usage
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Objecting to direct marketing practices
To exercise your rights, email us at haseebrai755@gmail.com with the subject “Data Request – Rai Special.”
8. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above, or as required by law. Order-related data may be stored for up to 5 years for tax and legal compliance.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If we learn we have collected data from a child, we will delete it promptly.
10. Account Security
Users are responsible for maintaining the confidentiality of their login credentials. Rai Special is not liable for any unauthorized access resulting from user negligence.
11. User-Generated Content
If you submit reviews, testimonials, or any user-generated content, you grant us the right to use and display that content on our platforms, with or without your name or location.
12. Policy Updates
We may update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Changes will be posted here with a new effective date. Continued use of our services after changes indicates your agreement with the new terms.
13. International Users
Our website is accessible globally, and by using it, you acknowledge that your data may be transferred to, stored, and processed in Pakistan or any other country where our servers or third parties operate.
14. Consent
By using our website, you consent to our Privacy Policy and all of its terms. If you do not agree, please do not use our services.
15. Grievance & Contact Information
If you believe your privacy has been violated or you have concerns about how we’re using your information, please contact:
📧 Email: haseebrai755@gmail.com
📍 Business Name: Rai Special